FAQ

Supported regions: Machine-readable passport countries. Including Hong Kong, Macau and Taiwan of China, Singapore, Malaysia, Thailand, USA, South Korea, Vietnam, Australia, Myanmar, Indonesia, Japan, Canada, Laos, Pakistan, Kazakhstan, France, UK, Germany, Philippines, New Zealand, India, Italy, Mongolia, Bangladesh, Nigeria, Cambodia, Spain, Morocco, Kyrgyzstan, Egypt, Netherlands, Tajikistan, Brazil, Uzbekistan, Iraq, Algeria, Turkey, South Africa, Mexico, Nepal, Belarus, Yemen, Afghanistan, Saudi Arabia, Kenya, Poland, Belgium, Sweden, Austria, Tanzania, Venezuela, Argentina, Cameroon, Sri Lanka, Ethiopia, Jordan, Switzerland, Ghana, Ireland, Colombia, Sudan, Hungary, Romania, UAE, Brunei, Greece, Israel, Panama, Denmark, Iran, Uganda, Norway, Peru, Portugal, Chile, Serbia, Finland, Zambia, Armenia, Syria, Lebanon, Slovakia, Qatar, Cuba, North Korea.

Yes, rotated images will be automatically corrected before recognition.

ID card recognition currently only supports mainland China resident ID cards.

The accuracy of document recognition is related to factors such as font, lighting, and clarity. It is recommended that the image text be clear with natural lighting and no glare. When using ID card recognition, it is recommended that the ID card occupy more than 80% of the image area.

Generally within 200ms - 1s. Recognition time is affected by image size, amount of text, and network environment.

Yes. Under the document recognition product, such as foreign passports, domestic passports, Hong Kong-Macau-Taiwan travel permits, and ID cards, all share the same resource package.

After the trial resource package is exhausted, if you have purchased a paid resource package, it will automatically switch to the paid resource package for deduction. If you have not purchased a paid resource package or the paid resource package has been exhausted, the service may become unavailable. To ensure uninterrupted service, please go to the purchase page to buy a paid resource package.

OCR (Optical Character Recognition) is a technology that automatically converts text in images (such as scanned documents, photos, PDFs, etc.) into editable and searchable text. It is widely used in card/document recognition, document digitization, invoice recognition, license plate recognition, handwriting recognition, and other fields.

We focus on high-precision document recognition. Currently we fully support: Mainland China resident ID cards (front and back), Chinese passports, foreign passports (90+ machine-readable passport countries), Mainland Travel Permit for Hong Kong and Macau Residents, Mainland Travel Permit for Taiwan Residents. The system can automatically identify document types and accurately extract key fields such as name, document number, date of birth, and validity period.

Fully supports flexible output: You can select the export fields you need (e.g., name + document number only) and adjust the field order for easy integration into internal management platforms.

Complete batch processing efficiently in just three steps: Batch upload: Supports drag-and-drop or selecting multiple document images (jpeg, png, jpg, webp, bmp, svg, tiff, etc.); Automatic recognition: The system processes in parallel, handling dozens of images per second; One-click export: Results can be exported uniformly in Excel format with aligned fields, no manual organization needed.

We offer: Free usage quota: New users can get 100 free recognitions, plus 100 more during promotional periods, to experience all features; Resource packages on demand: Different package sizes to meet usage needs in various scenarios; Enterprise customization: For higher performance requirements with competitive pricing; Private deployment: For data-sensitive customers, we can provide on-premise deployment solutions.